Sunday, September 5, 2010

Wow GM's & CM's..What are they for?

When I first joined this game, GM;s were friendly, highly into RP and READ TICKETS that were submitted. Forums were slightly trolled, links could be posted and the real idiots were banned.

Nowadays, the World Of Warcraft is turning into a cesspit of watered down shit. How do I see this? Well, lets look at how the forums are moderated at this time.

Currently, there are over a couple million people who post on the forums now, compared to what it was in 2004. CM's really had to step up in the ruling when it comes to people not following the ToS Of Forum Conduct. However, there are always people caught in the crossfire who get banned for no reason. This is the result of CM's just taking down an entire thread and taking everyone with it. Even if they did nothing wrong.

Several examples are

  • Me, I qouted a troll on the Druid forums awhile ago and got perma banned for adding to the spam.
  • Crackhorn, an old buddy from another server, banned for posting a youtube video of his Arena back in BC (Apparently this was spam)
  • Jessieroxz, A loving person who enjoyed just having fun in Wintergrasp. He would make several @ posts at people singing songs to them. He got perma banned because he was considered spamming for posting lyrics to songs (not rickrolls, other songs)
These are just a few. As you can see, most people are just caught in a crossfire. The funny thing is, to each of the posts, there was a real troll involved. And guess what? Those trolls are normally still active today. The trolls for Crackhorn and Jess are both still highly active and have not been banned at all. So...What is going on here?

Why did I bring this post up? Well, since being Perma Banned on my main account, I have been using a second account. I did Wintergrasp yesterday and well, it was highly fun. I did it on my Blood DK (tank) and ended up being focused by Alliance because I was pretty hard to kill. In one instance 2 prot warriors took me on. I killed them both. I had to chase down the other and kill him, but I killed him. I even have him a /love emote to show no hard feelings.

So, After the fight, I logged over to talk to him saying good show and that it was fun. However he had already logged off. So I made a forum post. Apparently, I got banned for my forum post. Why? They said Spam/Trolling. Here is the original post.

You ran from me in Wintergrasp, and 2 on 1 isn't fair :(

So I have a song for you, just so you know you owe me a love tap.


What is love
Baby don't hurt me
Don't hurt me no more

Baby don't hurt me
Don't hurt me no more

What is love

Yeah
(Ooh)
(Ooh)

I don't know why you're not there
I give you my love but you don't care
So what is right and what is wrong
Give me a sign

What is love
Baby don't hurt me
Don't hurt me no more

What is love
Baby don't hurt me
Don't hurt me no more

Whoa whoa whoa
Whoa
Whoa

Whoa whoa whoa
Whoa
Whoa

I don't know
What can I do
What else can I say
It's up to you
I know we're one
Just me and you
I can't go on

What is love
Baby don't hurt me
Don't hurt me no more

What is love
Baby don't hurt me
Don't hurt me no more

Whoa whoa whoa
Whoa
Whoa

Whoa whoa whoa
Whoa
Whoa

What is love
(Ooh)
(Ooh)
(Ooh)

What is love
(Ooh)
(Ooh)
(Ooh)

What is love
Baby don't hurt me
Don't hurt me no more

Don't hurt me
Don't hurt me

I want no other
No other lover
This is our life
Our time
We are together
I need you forever
Is it love

What is love
Baby don't hurt me
Don't hurt me no more

What is love
Baby don't hurt me
Don't hurt me no more

Yeah

Whoa whoa whoa
Whoa
Whoa

Whoa whoa whoa
Whoa
Whoa

What is love
Baby don't hurt me
Don't hurt me no more

What is love
Baby don't hurt me
Don't hurt me no more
(Ooh)
(Ooh)

Baby don't hurt me
Don't hurt me no more
(Ooh)
(Ooh)

Baby don't hurt me
Don't hurt me no more

What is love

So, this is considered spam? Why? Is it because I posted on a Level 1? Sorta. Blizzard is really becoming racist/levelist(?) against people who aren't max level lately. My level one is still named Foofy, and everyone knows me. So, did I get banned for the lyrics? Well, apparently. Or was it the fact I posted this and a random troll comes in, says something and I refuse to respond? Thus making it look like I posted it and ran? Another hard to say. But Blizzard is getting out of hand with these bans.

Now lets go and look at Ingame stuff!

It takes forever to get a GM ticket answered. A real issue ticket can take easily 10 days to handle. Someone harassing you? Inc 3 day tickets, 3 more days of harassment. Yeah, had that happen to me before. And Yeah, ignore works, but its annoying when they delete the level 1s they are harassing you on and create a new one to bypass the ignore feature.

Wrong item? Bugged gear? 10 days. Oh, here is my favorite that sent my server into a frenzy! If a character name has been inactive for awhile, you are able to petition a GM and take that name. I did that for my DK. She used to be named Foofer, but apparently her name was reported for sexual/drug. (lol?) So I named her Vole. I opened up a petition on my druid Foofy, inquiring about the name. The petition stated "I want the name on my DEATH KNIGHT if the name is available for the take"

Ticket was opened for 12 days. Understandable, wasn't a major issue. Then one day, I log on. All my addons are messed up. I'm like WTF folks..Then I start getting mass whispered

"Why did you change your name?"
"Am I broke or is there no Y to your name?"
"D:!"
"No! Foof! WHY?!"

I'm like..huh? So I look at my name. The GM name changed my druid to Foof and never touched my Death Knight, even though the ticket pointed out the name was to go to my Death Knight. Epic facepalm there on reading skills of GM's.

Oh, here is another example! I have the Swift Spectral Tiger and since I'm going to be playing my DK in Cata, I opened a petition on my Druid (who has the mount) to place it on my DK. So, ticket waits out its time and I get an offline response..while online..

"Sorry, we were unable to find that item to restore it"

Ok? Restore? Wut? Its on my toon, why would it need to be restored?

The game's customer service is falling downhill, and fast. Really fast. Forums are being spammed and trolled by millions and people who do legit posts get the knockdown. Ingame tickets take forever and half the time GM's never read it so you get a half assed response.

Its getting to the point I log on and hope nothing goes wrong, because if it does, I really don't want to deal with a GM anymore. Or let alone read the forums. Its full of dribble anyway. I don't even post on the Druid forums to help people like I used to. No one knows how to read stickies, let alone if you post on a toon that isn't a druid they think you are trolling.

In-game, trade chat is spammed and guild recruitment posts fight with eachother. Its never used to selling anymore.

Humanity is failing in the ability to read. This must be the 2012 people are worried about.

3 comments:

arwenofgaia said...

OMG that's horrible D: Hope you got things resolved!

Almoderate said...

Oh dear... Yeah, I've had the bombardment of level 1 alts whispering the really ugly things to me. Not fun, and we had a guy at the beginning of LK who was doing it to multiple people in our guild and then said he didn't care if he got banned because he'd already been banned multiple times before for the exact same thing. WTF?!?!

I had an interesting ticket response the other day to a bug I was reporting. We were trying heroic LK on 25s, and he kept resetting himself randomly. It got annoying after the third or so time, so we put in our tickets to report what we knew. I got a form letter response back saying that they couldn't reset my Raid ID. I didn't require a response, and I stated as much, but that response makes me wonder if they even read the ticket (or cared).

I wonder if we can get these things cleared up by calling into their customer service? I haven't tried that yet.

David said...

Yeah totally agree. My own little story...

I win a roll in a random, but want to be kind and try to trade an item to the other player. Now, they are on a different server and for some reason it was bugged and I got the message "You cannot trade non-conjured items" even though it was a boss item and should be tradable.

Anyway, I open a ticket and say I want it sent to the player. The first response (days later) is a copy and paste of terms and conditions (WTF?) So I reply and get a chat inv from a GM. They completely misunderstand me and rant on about how if I lost a roll there's nothing they can do...again, WTF, did they even read the ticket?

And the English? My god GMs used to use proper roleplaying language and address you by your character's title "Blah the Patient" or whatever. Now they are just sloppy and I've even seen text speak.

GRAH.