Tuesday, June 29, 2010

A real life Splurt

Ok, first off..let me say this.

"IF YOU HAVE MENTAL ISSUES AND NEED MEDICINE. I SUGGEST TAKING IT"

With that out of the way..time to tell a story.

No, this isn't a story about a guy named Jim. Its a story of a crazy lady who walked in to a Midas Shop.

Yes, thats correct. I'm a desk girl for Midas! I handle all welcomes, incoming phone calls and checkouts. So..lets get started with the story!

I'm minding my own business when I see this lady walk across my parking lot. I think nothing really about it. Maybe she was just checking out the shop or the tire rack, since she stopped and looked at the tires. Alot of folks do that. So I go back to handling a bit of paperwork and think nothing of it. Then she walks inside. Being the polite person I am, I welcome her in.

Me: "Hello! Welcome to Midas, what can I do for you?"
Lady: "Do you know where AAA is? I swore they were around here"
Me: I'm not originally from around here myself..let me look at Mapquest for you and get you the directions.

Simple right? Yeah. It was. Until I started to look at the directions online. Just as I found them, something in her snapped I guess.

Lady;" I SWEAR IF THEY FUCKING MOVED I'M GONNA KILL THEM! FUCKING AAA MY CAR IS GOING CRAZY"

I'm just standing there looking at her, thinking shes kidding. A joke right? Well, jokes on me..she was serious. I let her to continue to rant and printed out the directions. I got the worded directions and the little map that comes with it and hand it to her and explain them.

Me: "We are here, and this is the route you want to take"
Lady: "I HATE THESE DIRECTIONS I NEED A MAP GIVE ME A FUCKING MAP"
Me: "The map is right here ma'am"

Of course, our printer only prints in black and white, so map is in black and white, but still very easy to read.

Lady: "ITS IN BLACK AND WHITE I FUCKING HATE BLACK AND WHITE DO YOU HAVE A COLORED MAP!?"
Me: "No Ma'am, I don't"



Pretty much by this time, everyone in the shop knew she was there and was confused about what was going on. My Temp Boss (The normal boss was off today and a stand in was present) had walked up and wanted to know what was going on. I let him take over and walked into the back trying my best to just get away from it. The Boss said he would look at her car and they both walked out.

Thinking that was it, I came back out and of course the room started to fill with chatter. Other Customers where like "She needs help" and whatnot and I totally agreed. About 5 minutes later, my boss comes walking back in and heads into the back to dial 911.

Needless to say, we waited 10 minutes for the cops to show up and during which the lady came back in saying she was tired of waiting for a MR. Dell to show up and told me to call Mr. Microsoft. I told her I would and walked into the back of the store. This time I grabbed all the clip boards and walked to the side door, calling each name out saying we had to work on their vehicle.

I just wanted to get the people out of the waiting room because this lady was dangerous. The way she was acting and slamming her fist down on stuff was enough to make anyone feel uncomfortable and I didn't want other people around for that.

So I kept the other customers in the garage until the police came. It was a lone Cop at the time and he was able to get her to leave the store. But she came running back in yelling she was being kidnapped. She looked straight to me and asked

"Can you help me?! This chinese communist is trying to kidnapp me and he wont give me back my license!"

The cop just looked at me and I told the lady upfront that I was unable to help her. He was able to get her out of the store a second time but this time he had to keep her from getting into her car. He ended up calling 5 other officers to the scene and some paramedics.

2 hours later, the lady was in the back of an ambulance and gone. There was alot of in between stuff and personally, I felt bad for the customers who where there that had to witness it. But personally, all of the team agreed that if the original boss was there, it could have been worse. He would have forced her out the door himself. Then we wouldn't know what would have happened next..probably something bad.

TL;DR

Take your meds!

1 comment:

Anonymous said...

My guess is that if someone untrained to do so would have tried to force her out without calling the cops to take her into custody... They'd have been seriously hurt. It sounds like she obviously wasn't stable, and not in that "Oh, I'm hearing rainbows!" kind of way.

Glad you're okay.